Archive for April, 2009

23
Apr

My Banking Experience

   Posted by: DaRa   in Dara's Village

I am an account holder of ABN Amro Pakistan (Now Royal Bank of Scotland). A month ago I deposited my ABN cheque to my Bank Al-falah account and the cheque was dishonored. Redepositing faced the same result again. I went to ABN Branch and queried them the reason. The staff told me that your signatures mismatch. I asked amazingly, how could it be possible that my sign does not match mine? The official showed me the card with my signatures from Bank record and I was stunned to see some other person’s signatures dancing in the boxes. I just lost my mind like Nazir Naji (I am sorry that I could not reach his caliber :( ) and barked nonstop for almost 15 minutes. The branch manager did everything to stop me, except licking my foot sole. I just tried to make everybody (present there) realize that banking with such unprofessional people is ruinous.

About six months ago I wanted some currency from my dollar account but they refused me flatly,

“We have directions from State Bank of not letting anybody to have foreign currency cashed”

Where are the directions?

They are not in written.

So you mean your bank operates on verbal directions?

We have to.

And believe me, I asked some influential person to have some currency from his account for me, and I paid him through my cheque. This worked; I got money from same bank’s same branch but through some other person. A global bank’s branch, which operates on verbal directions, responded me in the same way as our local corrupt corporation office does.

I feel sorry for him and his bank, not because I caused loss to them but because there is no professionalism I could see. I sustained my goodwill loss against my clients, the clients I care for but ABN Amro doesn’t.

Story is not ended yet; I am no more an ABN Amro or Royal Bank of Scotland’s account holder, but wait for my more banking experience with other banks ;)